A C C R E T E
Career

Accrete believes in being a company that provides benefits and happiness to all of its employees. We foster an environment that appreciates each employee's effort and ensures that their worth is appropriately acknowledged through the best incentives, facilities, and career opportunities.

Innovation through continuous leaning and implementation is the key to our success. The pleasure factor of our staff is reflected in their effectiveness, and hence in Accrete's ever-growing success. If you, too, want to join the Accrete family and earn competitive remunerations, intensive training, and a sense of importance, please fill out the form below and we will contact you as soon as possible.

About Us

Telecaller (Full Time)

Office No-1, IT Tower-1, Ground Floor, Infocity, Gandhinagar, Gujarat 382007

We are looking for an energetic IT Telecaller to generate leads and connect with potential clients through outbound and inbound calls. The role focuses on promoting IT services, qualifying prospects, and supporting the sales team.

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As a telecaller, you'll need to:

  • Make outbound calls to prospective clients to promote IT services and solutions
  • Handle inbound calls and respond to customer inquiries professionally
  • Achieve daily call targets and lead generation goals
  • Schedule meetings or demos for the sales or business development team
  • Maintain accurate call records, lead details, and follow-ups in CRM or Excel
  • Analyze customer feedback, track performance metrics, and identify opportunities for improvement.
  • Work closely with Sales, Product Development, and Technical teams to ensure customer feedback is communicated and customer issues are resolved promptly.

Education & Experience Requirement

  • 0 to 3 years of experience in telecalling, ideally in the IT or technology industry.
  • Excellent communication skills (verbal and written).
  • Solid understanding of customer support tools, CRM software, and helpdesk platforms (e.g., Zendesk, Freshdesk, Salesforce).
  • Ability to analyze data, create reports, and make data-driven decisions.

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